{"id":230795,"date":"2026-06-14T15:54:20","date_gmt":"2026-06-14T13:54:20","guid":{"rendered":"https:\/\/europeancourt.org\/documents\/interpol\/commission-control-files\/ccf-portal-user-guide-applicants\/"},"modified":"2026-06-16T19:37:24","modified_gmt":"2026-06-16T17:37:24","slug":"portal-user-guide-applicants","status":"publish","type":"page","link":"https:\/\/europeancourt.org\/en\/documents\/interpol\/commission-control-files\/portal-user-guide-applicants\/","title":{"rendered":"CCF Portal User Guide for Applicants"},"content":{"rendered":"

CCF Portal User Guide for Applicants
Submission of Requests to the Commission for the Control of INTERPOL’s Files (CCF)<\/h1>\n
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Notice<\/h2><\/div>
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This document does not constitute legal advice or a legal opinion and is provided without prejudice to any position that may be taken by the CCF on the related matters. It aims to assist Applicants in the preparation and submission of their requests. The information provided in these guidelines may change at any time without prior notice.<\/p>\n

This document will be updated on a regular basis, as the CCF identifies pertinent additional guidance further to the launch of the CCF Portal.<\/p>\n

Users are encouraged to check this page regularly to ensure they are consulting the most recent version.<\/p>\n

Latest update: March 2026<\/strong><\/p>\n

Prepared by:<\/strong><\/u>Commission for the Control of INTERPOL\u2019s Files (CCF)200 Quai Charles de Gaulle69006 LyonFrance<\/p>\n<\/div><\/div>\n

1. Introduction<\/h2>\n
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1.1. Preliminary comments<\/h3><\/div>
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This CCF Portal User Guide (the \u2018Guide\u2019) provides guidance on how to use the CCF Portal (\u201cthe Portal\u201d), in order to submit a request to the Commission for the Control of INTERPOL\u2019s Files (\u201cCCF\u201d).<\/p>\n

Its main objective is to provide clarification on certain questions regarding the use of the Portal, which require additional explanation. It is not designed to be an exhaustive guide to each question.<\/p>\n

Users shall also read and comply with the Terms of Use, as they set out the conditions governing access to and use of the portal, including the User\u2019s rights, responsibilities and applicable restrictions.<\/p>\n

Terminology:<\/u> the term \u2018Applicant\u2019 refers to any person or entity that submits a request to the CCF under Article 29<\/a> or Article 42<\/a> of the CCF Statute. The request may be submitted either directly by the person or entity or via their authorized representative. The request may concern data, that could be registered in INTERPOL\u2019s Information System (IIS), relating to the individual or entity, or their property. The \u2018Submitter\u2019 refers to the person or entity submitting a request to the CCF, whether as the Applicant or as the Applicant\u2019s representative.<\/p>\n<\/div><\/div>\n

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1.2. The CCF Portal<\/h3><\/div>
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Launched in March 2026, the Portal is the CCF\u2019s secure online platform used by Applicants or their authorized representatives to create and manage user accounts, submit requests and supporting documents, and communicate with the CCF.<\/p>\n

All communications and supporting documents exchanged between Submitters and the CCF are securely stored and exclusively accessible through the Portal. Therefore, and unless otherwise requested by the CCF in exceptional circumstances, no original paper versions of the documents are required. Indeed, the CCF will not take into consideration any information or documents sent by e-mail or postal mail, unless the CCF has found exceptional circumstances requiring the use of other means, as provided for in Rule 25(2) of the CCF Operating Rules<\/a>.<\/p>\n

Submitters can also see the status of their request(s) in their Portal account.<\/p>\n<\/div><\/div>\n

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2. Structure of the Portal<\/h2><\/div>
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The Portal has been carefully designed to ensure that certain fields, those marked with an asterisk (*), are mandatory. This will help ensure that requests meet the minimum admissibility requirements.<\/p>\n

Dropdown menus are deployed for certain questions, to help structure the request; however, there is always an \u2018Other\u2019 option at the end of each dropdown list, in which Submitters can specify an additional option. In such cases, a mandatory \u2018Please specify\u2019 field will appear, and additional information needs to be provided.<\/p>\n

\"CCFThis icon, found on the top right-hand side of each page, enables the user to log out, or to change the account\u2019s password (via Profile). The other items are not activated.<\/p>\n<\/div><\/div>\n

3. Language<\/h2>\n
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3.1. Language of the Portal<\/h3><\/div>
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Where possible, the Portal can display pages in Arabic, English, French and Spanish. When submitting a new request, Submitters can select their preferred language from the menu at the top right-hand side of the screen.<\/p>\n<\/div><\/div>\n

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3.2. Language of the requests<\/h3><\/div>
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All requests and supporting documents should be in Arabic, English, French or Spanish, the working languages of INTERPOL, in accordance with Article 18(1) of the CCF\u2019s Statute<\/a> and Rule 14 of the CCF Operating Rules<\/a>. Submitters shall therefore only use one of these four languages when entering information in the Portal. Furthermore, appendices in an additional language must be translated into one of these languages.<\/p>\n<\/div><\/div>\n

4. Sections \u2018Request\u2019 and \u2018By Whom\u2019<\/h2>\n
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4.1. Type of request \u2013 \u2018Request\u2019<\/h3><\/div>
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When entering the \u2018New Request\u2019 section of the Portal, Submitters are first asked which type of request they would like to submit. They can choose between:<\/p>\n